Complaints About Roofing Companies according to BBB’s Michelle Corey:

1. Missed appointments, 10%
2. Poor customer service, 11%
3. Unsatisfactory workmanship, 25%
4. Delay or failure to make repairs, 13%
5. Inability to contact the company, 25%
6. Delay or failure to start or finish work, 16%

Workmanship Problems According to ‘Building.com’
1. Algae in humid areas
2. Shingle fish-mouthing
3. Heavy shingle blistering
4. Shingle blow-offs or lifting
5. Early loss of shingle granules
6. Missing drip-metal at the eaves
7. Exposed nails that aren’t caulked
8. Buckling and/or warping of the shingles
9. Leaks or rot resulting from poor workmanship